Home Visits

If a disability prevents surgery attendance and a home visit is necessary, please contact the surgery before 11:00am. The Patient Advisor will ask for brief details in order for the doctors to be able to plan their visits. Please remember that home visits are very unusual and are only recommended for the terminally ill, truly housebound or for those patients for whom travel to the surgery by car would cause a deterioration in their medical condition.

As well as our doctors undertaking home visits, we also provide a ‘visiting team’ service with particular members of our staff visiting our most vulnerable and housebound patients each day.

It is not harmful to take a child with a fever outside. Home visits are performed at the doctor’s discretion. Sometimes the doctor may feel it is more appropriate to telephone you and offer advice, rather than to visit.  Equally, the doctor may arrange for another member of the Primary Care team, such as the District Nurse or Practice Paramedic to visit, rather than the doctor.

Alert: Important Information for Patients - December 2024

We are writing to inform you of some changes in the operation at Ash Trees Surgery and explain some of the challenges we face. Find out more in our leaflet here